Business processes, and the services IT delivers to support them, are growing increasingly complex. At the same time, IT organizations spend up to 80 percent of their budgets on building applications and managing infrastructure. But despite such massive expenditures, there exists a growing gap between the needs of the business and IT’s ability to meet them.

Leading IT organizations have discovered they need to do something different to bridge this gap between what the business needs and what IT can deliver. In fact, the need for greater visibility, governance, and control is changing the way IT operates. Today, IT’s focus is shifting from managing applications and infrastructure to managing business outcomes. That’s where Business Technology Optimization (BTO) software comes in.

• Are you doing the right things, and are you doing them right?
• Are you building what the business expects?
• Are you ready to go live?
• Are you meeting business service levels?
• Are you efficient in dealing with downtime?
• How will changes impact the business?

Mercury BTO Enterprise helps you manage these strategic touch points to better align IT with the business while providing visibility back to the business into the activities of IT. At the same time, Mercury’s BTO offerings provide governance and control over the traditional IT activities of building applications and managing infrastructure.

Mercury BTO Enterprise is comprised of the latest releases of Mercury’s Optimization Centers, as well as two new lifecycle solutions for managing application change and application performance. It includes: Mercury Quality Center; Mercury Performance Center; Mercury Business Availability Center; Mercury IT Governance Center; Mercury Application Change Lifecycle; Mercury Application Performance Lifecycle; Mercury Managed Services; and Mercury Best Practices.

The Power of BTO Integration
With the industry’s first common dashboard technology. Mercury BTO Enterprise allows senior IT executives and line-of-business managers to review portfolio management, quality, performance, and availability metrics. This enables the monitoring and measurement of the entire application lifecycle against the status of IT projects, resources, and changes. Mercury BTO Enterprise’s new workflow integrations enable your organization to break down technology silos while, at the same time, increase efficiencies and cut costs.

These new integrations enable the sharing of applications and assets to improve cooperation between different IT teams. This helps break down silos while increasing efficiency and cutting costs. For example, Mercury Diagnostics can be used by both load testers in Quality Assurance as well as Application Support managers.

Accelerate Time to Value
Mercury Managed Services provides full deployment of Mercury BTO Enterprise as a hosted service through the Internet. As part of the service, Mercury deploys a team of experts to help customers remotely manage the performance and availability of business-critical ERP, CRM, and custom applications. Mercury Managed Services can help customers achieve initial time to value on their IT initiatives in weeks or even days.

Whether you choose a managed deployment or an in-house deployment, Mercury provides access to Mercury Best Practices, enabling you to access the combined expertise of thousands of successful BTO deployments

For more information about how Mercury BTO Enterprise can help you optimize the business outcomes of IT, go to www.mercury.com/bto.